Leadership, Management Skills Training. Meetings, Goal Setting, Coaching and Empowering, Performance Reviews and Appraisals, Team Building, manager management training course workshop skills leadership

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'Leadership Skills'

Two Day Workshop

Course Outline

Team Leaders and Branch Managers will find the 'Leadership Skills' workshop addresses the areas of Leadership most critical to the success of the Leader, the team and the organisation. During the training, participants will gain a foundation of understanding about the principles and practices of Leadership. These insights will enhance participants' capabilities and confidence, enabling them to be effective leaders.

During the course we will consider what 'Leadership' means, and what the role of the Leader entails. We'll investigate what makes teams successful, and the Leader's role in the team's success. Leadership requires excellent communication, and we'll enhance our questioning, listening, and rapport-building skills, as well as investigating a some guidelines for successful meetings.

Participants in the 'Leadership Skills' training will gain an understanding of the importance of setting goals with team members, and how to set goals to ensure their achievement. We'll explore methods of developing and empowering people, through training, coaching, supporting and delegating. We'll discover how to inspire the best performance through recognition and reward, and adopt a supportive approach to correcting mistakes and disciplining people. During the course we'll learn how to prepare for and conduct Performance Review meetings, including content and strategy. We'll also discuss some Time Management and 'Survival tips' to maximise your effectiveness, as well as your enjoyment of the Leadership role.

Content and Outcomes

The Foundations of Leadership and Teams

	Investigate what 'Leadership' means in today's businesses, and how it differs from yesterday's concept of 'Management'.
	Gain insight into the indirect control, or influence, we have over colleagues and the results of the team.
	Consider the value of working in teams, and what a team needs in order to function successfully.
	Gain an understanding of 'Employee Empowerment', and the Leader's role in inspiring people to perform at their greatest potential.

Communication and Meetings

	Investigate the types and frequency of meetings we should facilitate with individuals, and the team as a group, for effective Leadership.
	Understand that good communication is the cornerstone of effective Leadership.
	Enhance rapport-building, questioning, and listening skills to ensure open communication.
	Follow a guideline for successful meetings.

Principles for Effective Goal Setting

	Understand the importance of goal setting in generating results.
	Follow guidelines for setting goals for achievement and success.
	Adopt an approach which helps keep people focussed on their goals

Developing and Empowering People

	Discover the meaning of 'Situational Leadership', and how to employ various styles of Leadership for developing and supporting your people.
	Discuss what 'coaching' means, and techniques for successful coaching.
	Recognise the benefits of delegation for increasing productivity and developing the capabilities of team members.
	Discuss the principles of effective delegation.

Rewarding and Correcting People's Behaviour

	Become aware of the power of reward, recognition and positive reinforcement.
	Clarify the distinction between Extrinsic and Intrinsic rewards, and consider ways of maximising the perception of both.
	Develop an approach to correcting people's mistakes which leads to improved performance and confidence.
	Follow a plan for 'progressive discipline' to address poor performance or misconduct.

Conducting Performance Review Meetings

	Understand the importance of measuring and monitoring performance, and providing formalised feedback to inspire enhanced performance.
	Adopt an approach for continual assessment, and 360 degree reviews, to make preparation for performance reviews unbiased and comprehensive.
	Explore a proven structure to the performance review meeting, with a step by step outline of content and strategy.

Time Management and Survival Tips

	Discuss lifestyle issues which impact on your success as a Leader.
	Explore techniques to minimise time wasted in the workplace.
	Adopt a mindset which enhances your results, as well as increasing your enjoyment of the Leadership role.

Course Schedule

The next 'Leadership Skills' workshop will be on Monday 1st and Wednesday 3rd September 2008, 9am-5.30pm both days.
After this the workshop will run again on Tuesday 28th and Thursday 30th October 2008, 9am-5.30pm both days.

$900 per person plus GST. Multiple attendee discounts apply.

This course is also available as in-house training.

Please contact me for more information.

Quotes from Participants.....

'Very informative - pinpointed very relevant issues for me.'

'The workshop was very positive and enlightening. It's given me more confidence to lead my team, and the ability to identify and address my current limitations.'

'It was empowering.'