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Copyright and Limitations
 

Disclaimer
 

Reasonable Usage Policy
 

Support Policy
 

Refunds Policy

 

 

 

 

 

Hoadley Trading & Investment Tools
Terms of Use

Copyright and Limitations on Use

Neither the web site nor any element thereof, including without limitation, text, graphics, images, or other materials, may be copied, repurposed, uploaded, posted, transmitted, or redistributed, except that you may download one copy of such materials to your individual (non-web server) computer for your personal (private), non-business, non-corporate, non-commercial use only (which also excludes any use by any governmental, educational, or other institutional use that is not strictly a personal use by you), provided that all copyright and other proprietary notices appearing on such materials must be preserved without alteration, modification, or obfuscation.

With respect to any on-line calculator, or any software or spreadsheets downloaded by you from the web site, such calculators, software, spreadsheets, and all elements thereof, are licensed to you by Hoadley Trading & Investment Tools for your personal, non-business, non-corporate, non-commercial, use only. You may not run any software or spreadsheets downloaded from this web site on a web server.  You may not modify or prepare derivative works based upon the web site, or any element thereof. You may not transfer or distribute software or spreadsheets downloaded from this web site to anyone else or to any organization by any means, including by posting on the internet.  You may not prepare derivative works for resale or other forms of distribution based on, or incorporating in whole or in part, any software or spreadsheets contained on or downloaded from the web site. 

You may not decompile, reverse engineer, disassemble, or otherwise attempt to access password-protected source code to any software or spreadsheets contained on or downloaded from the web site.  You may not attempt to change formulas in password-protected cells on any spreadsheet downloaded from the web site.  You may not attempt to call or access any of the functions or other components contained in products downloaded from the web site other than from within Microsoft Excel.
 

Disclaimer of Warranties and Liability

The web site and all elements thereof, including downloadable software and spreadsheets, are provided on an "as is" basis without warranty of any kind, express or implied. Hoadley Trading & Investment Tools disclaims all warranties, express or implied, including without limitation, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Hoadley Trading & Investment Tools does not warrant that the web site will operate or perform in a manner that is uninterrupted or error-free, or that the web site, host server, or downloadable software and spreadsheets will be maintained free of viruses or other harmful code. Hoadley Trading & Investment Tools makes no warranties that the information presented on the web site is current, up-to-date, or accurate.

Under no circumstances and regardless of legal theory, whether in tort, contract or otherwise, will Hoadley Trading & Investment Tools be liable to you or any other party for an indirect, special, incidental, reliance, or consequential damages, however caused, and regardless of character, including without limitation, any damages relating to lost data, computer failure or malfunctioning, or otherwise.  You agree to this allocation of risk in relation to your use of the web site.
 

Reasonable Usage Policy

In order to provide a low cost quality service to all users, use of this web site is subject to a reasonable usage policy.  This is to ensure that no user is unfairly disadvantaged by the behaviour of other users. Examples of unreasonable usage include downloading the same version of software multiple times from this web site, or continually using on-line calculators where downloadable software would provide the same or similar functionality. 

Hoadley Trading & Investment Tools reserves the right to determine reasonable usage on a case-by-case basis and to prevent access to all or part of this web site where usage is considered to be unreasonable.  You agree to this reasonable usage policy in relation to your use of the web site.
 

Technical Support Policy

In order to provide products and tools free of charge or at a competitive price, technical product support is subject to a reasonable support request policy as defined in this section.

Each purchase of the full version of the Finance Add-in for Excel will include an entitlement to three support incidents.  An incident is defined as a single issue or question that focuses on one area of the Finance Add-in for Excel or Excel spreadsheet application downloaded from this web site.  If a support incident is found to be due to a bug in the Hoadley software, the incident will not be counted towards the three allowable incidents.

After three incidents support will still be available if the support requests are considered by Hoadley Trading & Investment tools to fall within the definition of reasonable as defined below.

Support for all incidents will be limited to helping users with issues or questions which Hoadley Trading & Investment Tools considers are not adequately covered by the following resources: web site product description pages; FAQs; on-line tutorials; embedded help notes and help sheets in Excel applications; the Finance Add-in for Excel help-file function reference, and function sample work sheets. Support will not be provided in cases where Hoadley Trading & Investment Tools considers an experienced Excel user could resolve an issue by simply examining cell formulas or VBA code, or by observing how the product performs using the supplied examples or the user's own data.

The Options Strategy Evaluation Tool (OSET) is a free download from this web site and is made available on an "as is" basis without a support entitlement. Support will be provided to users of OSET if the support requests are considered to be reasonable.

Financial advice or help in applying the tools to specific user investment or trading situations will not be provided under any circumstances.

Hoadley Trading & Investment Tools reserves the right to determine whether or not requests for technical support are reasonable on a case by case basis and will not respond to support requests which it considers to be too frequent, or to requests which fall outside the above reasonable technical support guidelines. You agree to this Technical Support Policy in relation to your use of products and tools downloaded from this web site.

Note: This support policy is subject to change without notice. Technical support will be provided in accordance with the Technical Support Policy in place at the time support is requested.
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Refunds Policy

Software purchased and/or downloaded on-line through the Hoadley Trading & Investment Tools website is considered to have been opened at the time of purchase and in keeping with industry standards, opened software cannot be returned. The extensive product descriptions, 20+ on-line tutorials and demos, the free version of the Options Strategy Evaluation Tool and the free trial of the Finance Add-in for Excel, which includes full documentation and samples of all functions, should be used by prospective buyers to evaluate the products to ensure that they meets their needs before purchasing.

Refunds are not possible once a product has been purchased and/or downloaded.  Making a purchase and/or downloading software from this web site indicates your acceptance of this policy.